Patient Services Administrator

About the Company

This is an opportunity to join a specialised healthcare provider operating within women’s health and fertility services. The clinic supports a diverse patient community and delivers sensitive, highly confidential programs including donor and surrogacy services.

What You’ll Be Doing

In this role, you’ll provide essential administrative support to ensure the smooth day-to-day running of the clinic. Your responsibilities will include:

• Managing patient bookings, rescheduling appointments and coordinating specialist and GP diaries
• Registering patients and maintaining accurate records within medical systems
• Uploading referrals, medical documentation and dictations
• Responding to patient enquiries regarding appointments and paperwork
• Supporting general administrative tasks including scanning, filing and document management
• Welcoming and assisting patients at reception

What You’ll Need

• Previous experience in a medical reception or clinic administration role
• Strong organisational skills and the ability to manage competing priorities
• Confidence working with patient bookings and medical records
• Clear, professional communication skills with a caring and empathetic approach
• Understanding of Medicare processes and patient billing
• Experience with medical software (Genie highly regarded, but not essential)

What’s In It For You

• Supportive clinical environment
• Meaningful work assisting patients through important life journeys
• Stable, structured role with clear responsibilities
• Further details available upon request

How to apply:

To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.